Refunds

All purchases from Scrawlcut are final: we don’t give refunds. Try Scrawlcut on the Free plan before you buy, and cancel a subscription whenever you like.

Paid plans aren’t open yet. This is the policy they open with.

Cancelling a subscription

You can cancel Pro Weekly, Pro Monthly or Pro Annual at any time, from your account page or from the link in your receipt email. Cancelling stops the next charge, and you keep the plan until the period you’ve paid for ends. Payments already made aren’t refunded, including any part of a period you don’t use.

Clean Export Pass

An export that fails, or that you cancel, doesn’t use the pass, so you can just export again. Passes aren’t refunded, used or not.

Early Supporter Lifetime

Early Supporter is a one-time purchase and isn’t refunded.

The exceptions

• Billing mistakes: if you were charged twice, or charged after you cancelled, we refund the mistaken charge.
• Early Supporter places: if you pay after all 100 are taken, or your account already has Early Supporter, the payment is refunded automatically.
• Your rights: if the law where you live gives you a right to a refund, this policy doesn’t take it away.

How to ask about a charge

Email h.isthere@scrawlcut.com from the address you bought with, or tell us that address, and include the order number from your receipt.

Refunds for the exceptions above are made through Lemon Squeezy, which handles our payments, back to the way you paid. They can take up to 10 working days to show on your statement.

Chargebacks

Please email us before disputing a charge with your bank. A chargeback ends whatever it paid for.

The terms cover the rest of how plans work.